Novasans Ltd. has provided this Privacy Policy because we value your right to privacy. This policy is effective as of October 10, 2009 and governs the collection of personal information through this Website on or after this date. This policy describes the types of information Novasans Ltd. collects from its users and how that information is used. Please read this policy carefully before providing us with any personal information. If you have questions about this policy, please contact us. By using or accessing Novasans.com, you are accepting the practices described in this Privacy Policy.

Unregistered users

We encourage you to register with us in order to take advantage of Novasans.com's many personalization features. However, you may choose not to register and take advantage of any feature of our Website where registration is not required.

If you do not register, then the information we collect from you is limited. We log your IP address in order to help diagnose problems with our server, administer our website and track usage statistics. Your IP address may vary each time you visit, or it may be the same, depending on whether you access our site through an always-on type of Internet connection (e.g., cable modem or DSL), or through a dial-up connection (e.g., AOL or Earthlink). Either way, it would be extremely difficult for us to identify you through your IP address, and we make no attempt to do so. If you reached our website by clicking on a link or advertisement on another website, then we also log that information. This helps us to maximize our Internet exposure, and to understand the interests of our users. All of this information is collected and used only in the aggregate; that is, it is entered into our database, where we can use it to generate overall reports on our visitors, but not reports about individual visitors.

Registered users

If you choose to register with us, you'll be able to add content to our website. For example, you may post your own reviews of healthcare providers; participate in our discussion forums and access before- and after photos from treatments. In addition, you will benefit from the ability to personalize your Novasans’ site experience. The benefits of registering will increase over time as we get to know you better and introduce new features. We encourage you to register so that you can experience everything that Novasans.com has to offer!

If you register with us, we will collect personal information from you in addition to the non-personal information described above. That personal information may include your name, email address, mailing address, telephone number, treatments and travel preferences, user name and password, as well as contact information for other people that you provide to us. The information we collect may vary, but we only collect the information that you manually enter into our forms or otherwise authorize us to collect. We may store all or some of that information in a cookie file on your hard drive, so that our system will recognize you each time you visit our website. In that way, we can save your preferences from visit to visit and present you with a customized website, without requiring you to log into Novasans.com every time you visit. To improve services and enhance personalization, we may periodically obtain information about you from other independent Third Party sources and add it to your registration information. Additionally, authorized Novasans personnel may update your registration information to accurately reflect any new information included in communications received from you.

Registered Providers

If you and your company choose to register with us as a treatment provider, you'll be able to add content to our website. For example, you may post information regarding your company and services; participate in our discussion forums and write content regarding treatments. In addition, you will benefit from the ability to personalize your profile. Your provider profile on Novasans.com will be publicly viewable and identifiable via your screen name.

If you register with us, we will collect information regarding your company. This information will include, but not be limited to, name of your company, email address, mailing address, telephone number, treatments and services provided, user name and password. The information we collect may vary, but we only collect the information that you manually enter into our forms or otherwise authorize us to collect. We may store all or some of that information in a cookie file on your hard drive, so that our system will recognize you each time you visit our website. To improve services and enhance personalization, we may periodically obtain information about you from other independent Third Party sources and add it to your registration information. Additionally, authorized Novasans personnel may update your information to accurately reflect any new information included in communications received from you. We strongly encourage you to register and complete your online profile as this will make you more visible on the website and attract more potential clients!

Cookies

We also place small files known as "cookies" (and/or similar technology) on your computer's hard drive to maintain the integrity of our content and to provide our users with a better website experience. A "cookie" is an element of data that a website, when visited by a user, sends to that user's browser which, in turn, may store that element on the user's hard drive or memory. A cookie may contain information that allows us to track your path through our website and to determine whether you have visited us before. However, unless you register with us, it contains no personally identifiable information that would allow us to identify you. Cookies cannot be used to read data off of your hard drive, and cannot retrieve information from any other cookies created by other websites. We use cookies in this manner to help us understand how visitors use our site, and to help us improve our site. You may refuse to accept a cookie from us by following the procedures specific to your web browser. Although you may do so, you may find that your browser reacts strangely when visiting not only our website, but other websites as well. Since cookies don't provide us with any information from which we can identify you, we suggest you allow us to place one on your computer.

If you visit our site by "clicking-through" from a site operated by one of our partners, and you have registered with that partner, then certain information about you that you have provided to that partner may be transmitted to us. You should review the privacy policy of the website from which you reached our site in order to determine what information was collected and how you agreed that our partner could use that information. Regardless of what information was transmitted to us, however, we don't keep it unless you register with us.

A cookie file also may be placed on your hard drive by our Third Party advertising companies. These companies may use aggregated statistics about your visits to this and other websites in order to provide advertisements about medical and travel-related goods and services that you may be interested in. Novasans Ltd. does not have access to or control over these cookies that may be placed by Third Party advertisers. Those advertising networks that use persistent cookies may offer you a way to opt out of advertisement targeting.

The Third-Party advertising companies may also employ technology that is used to measure the effectiveness of advertisements. This can be accomplished by them using a web beacon (a single-pixel GIF), which is placed on our website to collect anonymous information. They may use this anonymous information about your visits to this and other sites in order to provide advertisements about goods and services of potential interest to you. The information collected through this process is anonymous and does not link online actions to an identifiable person.

How we use the personal information we collect

We use the information we collect to help both of us! As we mentioned above, registering with us allows you to personalize our website so that it is most useful to you. It also allows you to log into our website automatically each time you visit, rather than manually typing your user name and password every time. We may also use your personal and business information to periodically contact you with news or important information from Novasans Ltd., to provide you with other information or invitations related to your membership or the Novasans.com community, and to request your feedback on our website. In addition to these periodic updates, we may email you additional materials, but only if you specifically request them. These might include opt-in newsletters and other materials that you proactively request from Novasans.com.

In addition to these communications, if you have provided an email address, we may use your personal information to send you notifications about special offers or to tell you about opportunities available from us or our partners. You may decline to receive all marketing communications from Novasans Ltd. in any e-mail we send or at any time, as well as access and update your personal information

You can cancel your registration with us by sending us an email, and placing your email address in the subject of the email. We will send you an email to confirm your request. After we receive confirmation, we will remove your information from our active database, but some information may remain in our archives. We may not be able to remove your information from our partners' databases, if we have transmitted any information to them.

Disclosure of your personal information

Novasans Ltd. does not sell or rent any personal information to any Third Party, other than our partners, as discussed in this policy. We may aggregate personal information from all of our users and provide that information in the aggregate to other parties, including advertisers, for marketing and promotional purposes. However, if we do so, that information will not be in a form that will allow any Third Party to identify you personally.

We also may share your personal information with Third Parties specifically engaged by Novasans Ltd. to provide services to Novasans Ltd. (such as market research firms, marketing services providers and advertising agencies), in which case we will require those parties to agree to use any such personally-identifiable data solely for the purpose of providing the specified services to Novasans Ltd.. As you might expect, Novasans Ltd. must cooperate with legal authorities, and may in some circumstances be required to disclose personally identifiable information in response to requests from law enforcement authorities, or in response to a subpoena or other legal process. We don't expect this to happen, but if it does, we will provide only the information required. In other words, we will not simply turn over our database in response to a specific legal requirement. We can also turn over information about you if we believe we must in order to prevent a violation of the law, and by accepting this policy, you consent to our doing so, in our sole discretion. You also consent to our disclosing information about you in the course of legal proceedings if we are legally required to do so, if we reasonably believe that doing so may mitigate our liability, or if doing so will assist us in enforcing our legal rights. We also may share your information in connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale, and in the unlikely event of bankruptcy.

If you visit our site by "clicking-through" from a site operated by one of our partners, you should review the privacy policy of the website from which you reached our site in order to determine what information was collected and how you agreed that our partner could use that information. We may or may not retain that information; if we do, then we will only use it in accordance with our privacy policy, regardless of the policy of the partner site from which you came to us.

If you reach our site through one of our partners (whether or not you have registered with our partner), and you choose to register with us, we may be required to give our partner some or all of your registration information. We will only do so in accordance with this policy, but we cannot control how our partner uses the information. If you have questions about our partner's privacy policy, you should review their policy before providing information to us. Of course, you can ensure that the personal information you provide to us is not shared with our partners (except in accordance with this policy), by visiting us directly instead of clicking-through from one of our partners.
Surveys

From time-to-time, we may request information from you through surveys. Participation in these is completely voluntary and you therefore have a choice as to whether or not to provide this information. The requested information typically includes contact information (such as name and mailing address), and demographic information (such as postcode). Survey information will be used for purposes of monitoring or improving the use and satisfaction of our website.

Steps we take to protect your personal information

Novasans Ltd. has implemented security procedures to help protect the personal information stored in our systems. For example, we limit access to personal information about you to employees who we believe reasonably need to come into contact with that information. We also employ processes (such as password hashing, login auditing, and idle session termination) to protect against unauthorized access to your personal information. But please know that there is no way for us to guarantee the security of your personal information.

Legal Disclaimer

Although we make every effort to preserve your privacy, we may be required by law to disclose information you have provided in obtaining our treatment information or services. We may also disclose information against someone who poses a threat to our interests (such as customer fraud) or whose activities could damage or bring harm to others. In addition, it may be necessary for us to provide customer and provider information to Third Parties, such as credit card companies, for the purpose of resolving disputes that arise in the normal course of business.

Changes to this Privacy Policy

We reserve the right to change this policy should we deem it advisable to do so. If we make material changes that will affect personal and business information we have already collected from you, we will make reasonable efforts to notify you of the changes and to give you the opportunity to amend or cancel your registration. If we change our privacy practices, we will modify this Privacy Policy, and its effective date, accordingly so that you will always know what information we gather, how we might use it, and to whom we may disclose it. We also will notify you of any material change to this Privacy Policy by placing a prominent notice on our Website. We encourage you to periodically review this Policy to be informed of how we are protecting your information.

If you have any concerns about our privacy policy, please send your comments/questions using our feedback form or info@novasans.com.